IT Support


We provide Customized IT Support Solutions to fit your business and budget. Focus on what you do best, we'll handle the rest. Our custom-tailored support plans allow customers to completely outsource the procurement, installation, and ongoing management of their IT hardware and software.


Offers customized IT support solutions for hardware maintenance , trouble shooting of software applications, network management , server management and maintenance and annual maintenance support solutions to fit the business needs and budget. we can craft an IT management strategy that's right for your organization, and we'll find the most cost-effective way to get just the right level of support.

On Demand Support Services

Our On demand support services give you affordable access to a responsive, professional and complete IT department, when you need us.A proactive and flexible IT service plan for small businesses to get the IT support they need when they need it. Our On Demand IT Service is ideal for small businesses seeking more than just reactive hourly IT support.

Emerald IT team consists of a complete IT department that is at your disposal with just a phone call or email. You will have access to complete network support from our remote and onsite highly trained engineers should the need arise. DIS understands that response times are critical when you have technology issues.

DIS On Demand IT Service accommodates both small businesses and larger organizations that are seeking security and maintenance for their network. DIS On Demand IT Service includes all of below IT services and access to our experienced technology team.

PC Maintenance

  • Automated Scheduled Anti Virus Updates
  • Automated Scheduled Spyware Prevention and Deletion
  • Automated Temp File Deletion
  • Automate Patch Assessments & Updates
  • Comprehensive Tracking of All Software and Hardware on Each Desktop/Laptop
  • IT Management Servicese

    Our IT management services provide our clients with proactive, ongoing monitoring, management, support and planning of your IT systems in the network, as well as support for your employees using those systems. These services are priced on a flat monthly fee for unlimited service - providing budget predictability and ease of access to our services.

    DIS provides an array of essential IT management services on a flat rate subscription basis to small and medium sized businesses, including

  • PC Management
  • hardware maintenance and service
  • Server Management
  • Network Management
  • Trouble shooting of software applications
  • Annual Maintenance Contract for IT management
  • IT Virtual Office

    While you focus on your core business, DIS provides you with an enterprise level IT department for less than it would cost you to manage your IT in house. Our "Virtual IT Department" gives you access to a comprehensive suite of tools and processes that normally have been available only at the largest companies.

    The benefits of our Virtual Office

  • Your business operates from a prime locality, still you are saving on efforts, overheads and infrastructure.
  • A dedicated staff to manage your office right from attending inquiry calls to fulfilling client requirements.
  • You can get in touch with “your own team” at our office
  • Well-trained professionals at your disposal
  • Regular reporting and updates offered during the project cycle.
  • Well-manage IT and communications infrastructure
  • Improved productivity and minimum wastage of resources
  • Save on total overhead costs